Shipping policy
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
You will receive a confirmation email once your order has been shipped, including tracking information (where available).
Delivery Time – Australia
Estimated delivery time within Australia is 6–12 business days.
Please note that delivery times are estimates only and may vary depending on your location, courier delays, peak seasons, or unforeseen circumstances.
Shipping Costs
We proudly offer Free Shipping Australia-wide on all orders.
There are no hidden shipping fees at checkout.
Order Tracking
Once your order has been dispatched, you will receive a tracking number via email.
Please allow 24–72 hours for tracking updates to appear.
Delays
We are not responsible for delays caused by shipping carriers, customs processing, incorrect addresses provided at checkout, or events beyond our control.
Incorrect Address
It is the customer’s responsibility to ensure the shipping address is correct at the time of purchase.
If an incorrect address is provided, we may not be able to offer a replacement or refund.
Lost or Damaged Parcels
If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us at:
We will work with you to resolve the issue as quickly as possible.
Australian Consumer Law
Nothing in this Shipping Policy limits or excludes your rights under the Australian Consumer Law
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